Ed Hayes

Strategy, Executive Coaching, Continuous Performance Improvement, Operational Simulation & Analytics, Transportation Planning & Demand Modeling

Ed Hayes_formatted

Ed’s passion is collaboration with clients that want to transform into learning organizations and unlock new customer value. He does this using a ‘teach to fish’ consulting model. Ed helps his clients learn to see waste across the value stream, engage at all levels through a daily management system, and leverage strategy deployment. As a result, the organization becomes the champion that optimizes the value proposition for their customers, and has the framework for sustaining and continuously improving.

When clients are ready to take a giant leap of improvement, Ed brings a unique skill set and experiences that weave together operational redesign, simulation, and facility design. Using the Production Preparation Process, and Model Cell approaches, Ed has facilitated successful client outcomes that are changing the way healthcare is delivered, and how transportation systems are designed and built.

With over twenty years of experience, Ed’s clients have saved over a billion dollars and counting. He is the recipient of the National Value Engineering Award for the Most Innovative Proposal During Engineering. Ed holds Master’s degrees in Urban and Regional Planning and Business Administration, from EWU and Gonzaga University respectively. His Bachelor of Science is in Chemistry.

His current and past client engagements include: Franciscan Health Services, Stanford Health Care, Seattle Children’s Hospital, Palo Alto Medical Foundation, The Everett Clinic, Kittitas Valley Healthcare, Group Health, and scores of state departments of transportation, cities and municipal corporations throughout the United States and Canada.