Like so many people, a senior leader in a healthcare organization was feeling overwhelmed at work. She wanted to grow in her ability to deal with competing priorities, manage the stress better, and be able to respond productively.
Sheri Willis of Willis Consulting Team (and member of The Athena Group) encouraged her client’s personal and professional development by building awareness and capacity through various proven evidence based frameworks such as appreciative inquiry, emotional intelligence, neuro-leadership, and systems & design thinking.
She provided 12 weekly coaching sessions during which the client set the agenda based on her own needs. Areas of concentration for coaching and advising included: leadership and style, managing and style, organization and visual systems, self-awareness and self-regulation, social awareness, and relationship building/management. As she became familiar with her client’s style, Sheri suggested reading material that helped her client continue to grow as a leader.
Coaching sessions provided time for the client to explore her own current reality of self and gain insights on how she wanted to be both personally and at work. Her desire to learn and grow enabled her ability to gain new insights and self-awareness, resulting in greater self-confidence and greater capacity to lead, manage and respond with intention.
Here are a few of her key outcomes:
• Ability to prepare & facilitate cross-functional teams with less stress and nervousness
• Ability to see and respond to people’s needs around her
• Ability to hold the unknowns and not have to have all the answers; relying on team and others to problem solve or provide answers; using inquiry with others
• Ability to organize department & organizational work more effectively using visual systems
• Ability to move back and forth from the dance floor to the balcony (more system thinking)
• Ability to be authentic and act with intention
• Ability to act as a coach to others
• The art of reflection
“If you would have told me a year ago that I would be comfortable with facilitating large groups of people, I would have told you, you were crazy.”
“I’m changing my mental model of thinking. Knowing that I don’t have to have all the answers and do it myself, I can be a much more effective leader.”
“You have helped me build my confidence!”